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The anit-virus software does not recognise the camera inside Citrix - but it does recognise the camera for both MS Teams and Zoom OUTSIDE the citrix virtual desktop. I can hear people and people can hear me.
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It detects the use of the microphone as Citrix HDX Engine. I checked my anit-virus sofware called bitdefender. I tried accessing the virtual desktop from another laptop, everything works perfectly fine. I have installed Zoom VDI (latest version 5.8.x), latest version of Citrix Workspace and latest version of Zoom itself - still not success. Also, I have not button to share my screen nor can I see other people sharing theirs. Within the virtual desktop, I cannot see people nor be seen - there is not even a button to turn on the video. With Loom, you can record video messages of your screen, cam, or both.
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Allow Access Video Offline Allow access to begin Show it, say it, send it. I tested the camera outside my virtual desktop works fine for MS Teams and Zoom. Free Webcam Test & Mic Test Loom Quickly and easily test your webcam and microphone. I am using a brand new Lenovo Thinkpad and am working from within a virtual desktop in Citrix.
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